Written Resources

Trusting the Folks

The Plexus Institute recently hosted a call with Tom Devane, the well-respected author of The Change Handbook, to discuss his analysis of Positive Deviance and our experience using this method in combating MRSA in hospitals.

Go Far – Together

“If you want to go quickly – go alone. If you want to go far – go together.” African Proverb

Just Love Them!

The following exchange was prompted by an email from a friend and colleague, Margaret M. Toth, MD, who is the Chief Quality Officer for the Delmarva Foundation. It speaks to the simplicity of caring for and loving others in the complex world of healthcare.

Fixing the Corpus

“There is a danger in chasing individual measures and not fixing the corpus.” This is a quote from Rosemary Gibson, Senior Program Officer of The Robert Wood Johnson Foundation (RWJF).