PRIVACY POLICY

Last Updated: 8/1/07

SUMMARY

Emergent Success, Inc. ("Emergent Success", "we", "our", or "us") takes the privacy of the users of our website very seriously. Please read this Privacy Policy to learn more about how we treat personally identifiable information. We provide this Privacy Policy because you have a right to know what information we collect, how it is protected and used, and the circumstances under which it may be disclosed. If you have comments, suggestions, questions, or concerns about our Privacy Policy, please contact us via our contact form or in writing at: Privacy Director, Emergent Success, Inc., 800 West El Camino Real, Suite 180, Mountain View, CA 94040.

Online Privacy Standards. While there are no official standards governing privacy practices on the internet, we look to the principles supported by the Federal Trade Commission's Fair Information Practices Principles for guidance, currently available at http://www.ftc.gov/reports/privacy3/fairinfo.shtm.

What This Policy Covers. This policy covers Emergent Success' treatment of personally identifiable information that we obtain when you visit our website (the "Site"). We regard personally identifiable information as information that someone can use to identify or contact you in person, such as real name, telephone number, birth date, email address, or physical mailing address ("Personal Information").

What This Policy Does Not Cover. This policy does not cover the privacy practices of third parties that we do not own or control, such as any partners or advertisers. In addition, we may provide links to other services and on occasion to other sites that may interest you. All of these sites operate independently of Emergent Success and they may have their own privacy or security practices. We encourage you to review their policies before submitting any personal information to them.
  1. HOW WE COLLECT INFORMATION
    1. Information You Provide

      Comments and Inquiries. When you post a comment on our website or send us a message through our website, we collect your name and email address. If you submit a comment, the name given will be published along with your comment on our website, but the email address provided will not be made public. If you contact us via our website, both your name and your email address will be provided to the recipient of your message.

      User Account Information. We also collect user account information for each project that you might work on through this Site, which will be password-protected. As such, when you register for a particular project on our website, you will be requested to provide your first and last name, email address, name of your organization, title, and office phone number. You will also be able to choose to provide us with your mobile number, facsimile number and home phone number. Your information submitted through the user account page will be accessible by authorized employees, clients, consultants and/or partners of Emergent Success assigned to your project.

      Access To Your Personal Information. You may review, update, correct or delete your Personal Information by contacting our Privacy Director at the address noted above. If we include user account information as part of the Site, you will be able to access, correct, update, and/or delete your information that you submit to the Site; however, you will not be able to delete your account in its entirety without contacting the administrator of the Site.
    2. Information We Do Not Collect

      Children. As explained further in our Terms of Use, available at www.emergentsuccess.com/termsofuse our website is intended for adults only. Therefore, we do not knowingly collect personally identifiable information about children under 13 years of age. If you believe that we have information from or about anyone under 13 years of age, please notify us or write to our Privacy Director at the address noted above. If we become aware that a child under 13 years of age has provided us with Personal Information, we will immediately delete such information from our files.

      Social Security Number. We do not ask for or require your social security number to use any part of the Services or to access any part of our site.
    3. Information We Track

      Log Files. Similar to many websites, we gather certain anonymous, non-personal information automatically and store it in web server log files. This information includes internet protocol addresses, browser type, internet service provider (ISP), site entry/exit pages, operating system, date/time stamp, and clickstream data. We use this information to improve our site, analyze trends, administer the site, track users' movements around the site, and gather aggregate information about our user base as a whole. Aggregate information is data we collect about a group or category of services or users from which individual user identities have been removed, and therefore does not include your personally identifiable information.

      Cookies. As you browse the Site, cookies are placed on your computer's hard drive. A cookie is a small text file that is sent to your browser from a web server and stored on a user's computer for record-keeping purposes. It can also help us understand how our site visitors click to the Site, and what pages they view during their visit. Cookies also allow us to track and understand the interests of our users to enhance the overall experience on the Site.

      You can set your web browser software to disable cookies. To do so, please refer to the help section of your specific browser for more information on how to manage or disable cookies. If you disable cookies, you may still view our site, but some areas of our site will not work properly.
  2. HOW WE USE INFORMATION

    Communication of Site-related Announcements. We use emails and/or prominent notifications on our website as our primary means to inform our users of Site-related announcements from Emergent Success. We may use your email address to deliver important Site-related announcements. Example Site-related announcements include: email verification during registration, requests for a password reset, important security or server maintenance updates, software updates, upgrades, and new releases, or policy changes. These Site-related announcements are considered a fundamental part of our service, and users cannot opt-out of these email announcements.

    On Our Website. We may use information provided by you on our website in the following ways:
    • In Your User Account Page. If we include user account information, your information submitted on the Site will be used by our employees, or properly authorized consultants and/or partners to contact or identify you in providing or administering the services provided by Emergent Success.
    • For Site Statistics. As noted above, we use information collected from our web log files to calculate and publish anonymous, non-personal information, and aggregate statistics that we believe our users are interested in viewing. For example, we track and publish the total number of users who have viewed a particular web page. We publish this data in aggregate form only, and do not tie it to any personally identifiable information.

      For Internal Reporting and Internal Analysis. As noted above, we use information gathered from log files and cookies to improve our site, analyze trends, administer the site, track users' movements around the site, and to gather aggregate information about our user base as a whole. We do not tie this data to personally identifiable information.
  3. HOW WE DISCLOSE INFORMATION

    On Our Website. We provide a group blog or message board on our website. These features allow you to communicate with other users by posting public messages. Please be aware that what you write in these public messages can be viewed, collected or used by anyone who visits our website. We are not responsible for any personally identifiable information that you submit or permit others to submit through public messages.

    Sharing, Renting, and Selling Information We Collect With Third-Parties. Except as described in this section, we will not rent or sell your personally identifiable information to third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared. We occasionally use other companies, agents or contractors to perform services necessary to our operations. For example, we have partnered with other companies to develop our website, personalize our web pages and analyze users' interaction with our site. By contractual agreement, these companies must treat your information in accordance with this privacy policy. We will not be liable for any damages that may result from the misuse of your personal information by these companies. In addition, we share anonymous, non-personal, aggregate information about our user base with partners or advertisers, and, as mentioned above, we may publish these aggregate usage statistics on our website for the interest of our users. We do not tie this shared or published data to personally identifiable information.

    As Necessary In Legal Circumstances. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

    As Necessary In An Acquisition. If our company is acquired, all of our assets, including user information, may be transferred to the acquiring company. At that time, your user information may become subject to the acquiring company's privacy policy.
  4. HOW WE KEEP INFORMATION SECURE

    Security of User Account Information. If we include user account information, your information will be password-protected. We will not share your password with anyone. Please do not share your password with anyone, and remember to change your password from time to time, to keep your information secure.

    Network Security. We have implemented a variety of commercially standard security technologies and procedures to protect information, including your personal information, stored in our computer systems from unauthorized access. Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure, thus we strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

    Management Procedures. We also maintain standard physical and electronic procedural safeguards that limit access to your personally identifiable information to our employees (or people working on our behalf and under confidentiality agreements) who, through the course of standard business activities, need to access your personally identifiable information.
  5. YOUR PERSONAL CHOICES

    Editing and Deleting User Account. If we include user account information on the Site, you will be able to view the personally identifiable information we have collected from you on your user account page where you will add, edit, or delete the contents as you see fit; however, you will not be able to delete your account in its entirety without contacting the administrator of the Site.
  6. UPDATES TO OUR PRIVACY POLICY

    From time to time, we will review and make changes to our privacy policy. When we do so, we will either notify you by email or place a notice on our website. You should check back for updates to this policy. The most recent version of our privacy policy is always available from a link on our homepage, and at www.emergentsuccess.com/company/policies/privacy.
  7. YOUR CONSENT TO THIS POLICY

    By using the Site, you agree to this Privacy Policy. This is our entire and exclusive privacy policy and it supersedes any earlier version. Our Terms of Use take precedence over any conflicting Privacy Policy provision.
  8. LEGAL DISCLAIMER

    The Emergent Success website operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our control. This Privacy Policy is governed by California law, excluding conflicts of law principles.