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Here is the download of the latest issue of my quarterly newsletter, Working Better – Together. I invite you to share any comments. Enjoy the reading and I hope our paths cross soon. Working Better – Together May Newsletter
Category: Engaging Stakeholders
Why “Buy In” Does Not Work
Buy in does not work because it is compliance dressed up as an invitation.
The era of Co-Innovation
I was recently having a conversation with an executive from the C-suite who mentioned that she was disappointed with recent consultants because they did not “solve” their problems. When the consultants told them what to do, that did not work. She began to question the value of consultants. Upon reflection, it was an intriguing comment [...]
Why gather the folks?
I think that a default setting for a lot of organizations is to gather people for meetings because that is the way we have always done it. It may not be the best way of doing things, but it is a tradition. These traditions can be seen in: weekly, monthly, quarterly or annual meetings. Don’t [...]
Collaborating through Technology
We have been increasing working with organizations and groups that seek to maximize the use of technology to facilitate their collaborations, both internal and with external partners. In the same way that there is enormous value in gathering people together for in-person dialogues, there is also significant value to “virtual” dialogues. Experience has shown that [...]
HEP – Just love them!
The following exchange was prompted by an email from a friend and colleague, Margaret M. Toth, MD, who is the Chief Quality Officer for the Delmarva Foundation. It speaks to the simplicity of caring for and loving others in the complex world of healthcare. I worked with Margaret in a nationwide study using the Positive [...]
Fixing the “Corpus”
“There is a danger in chasing individual measures and not fixing the corpus.” This is a quote from Rosemary Gibson, Senior Program Officer of The Robert Wood Johnson Foundation (RWJF). I had the opportunity to speak with her the other day about the Positive Deviance MRSA work we have been involved with through a RWJF [...]
The Soul of Learning – Where Reflection and Dialogue Come to Play
I am currently participating in an online study and dialogue about the book, The System – Seeking the Soul of Commerce by Rick Stephens and Elane V. Scott from the organization, Birth2Work. I agree with the authors that the current education system and our current culture of learning fall short in preparing students for the workforce. [...]